Turnaround Time

Your Timeline to Elegance, Meticulously Crafted

PRODUCTION PROCESSING TIME

Every dress is handcrafted from scratch with precision. Timelines vary based on: ​

  • Design Complexity: Intricate embroidery or beading may extend timelines ​
  • Fabric Availability: Premium materials require sourcing coordination ​
  • Customization Level: Made-to-measure orders (e.g., waist adjustments)

Standard Processing: ​

  • 10–20 business days for most designs ​
  • Complex Garments: Up to 25 business days (notified upfront)

SHIPPING TIMELINES

Your dress travels from our atelier to your doorstep via: ​

Method Coverage Delivery Time
Express Shipping US Key Cities 3–5 business days
Standard Shipping Worldwide 10–15 business days

Excludes remote areas requiring additional transit time.

TOTAL TURNAROUND ESTIMATES ​

Order Type Standard Service Express Upgrade (+$29.99)
Standard Dresses 25 - 30 business days 18 - 22 business days
Bespoke Designs 30 - 35 business days 22–26 business days

Excludes potential customs delays (notified within 48 hours of shipment).

SHIPPING FEES & NOTES ​

  • Free Standard Shipping: On orders over 299USD to US
  • International Fees: Calculated at checkout based on weight/destination ​
  • Customs Duties: Paid separately by recipient (not included in fees) ​

IMPORTANT CONSIDERATIONS ​

  1. Production Delays: Force majeure events (e.g., material shortages) may extend timelines. We notify you immediately. ​
  2. Rush Services:
    • Guaranteed 3-day production acceleration (+$29.99)
    • Requires pre-approval from our atelier team ​
  3. Tracking Updates: Real-time notifications via email/SMS starting 24 hours post-dispatch
PLAN AHEAD FOR YOUR BIG DAY

Order by [Date] for guaranteed delivery before your wedding.

Contact our timeline advisor: service@promdressclub.com